lead.qualified Event Schema

The lead.qualified event is emitted when an agent determines that a caller meets the configured qualification criteria. Treat the score as decision support and preserve the reasons that led to the outcome.

{
  "id": "evt_01JZQ9A2QF",
  "event": "lead.qualified",
  "createdAt": "2026-09-25T10:34:00.000Z",
  "data": {
    "callId": "call_01JZQ6Y7AF",
    "leadId": "lead_01JZQ8MT2K",
    "qualified": true,
    "score": 86,
    "intent": "high",
    "attributes": {
      "budgetRange": "7500000-9000000",
      "timeline": "30_days",
      "financing": "pre_approved",
      "preferredLocality": "example"
    },
    "reasons": [
      "Budget and timeline met the configured threshold",
      "Caller requested a property consultation"
    ],
    "nextAction": "schedule_site_visit"
  }
}

Qualification fields

Recommended CRM update

1. Resolve or create the CRM contact using a stable external identifier.
2. Write captured attributes only when they are present and allowed by the field mapping.
3. Attach the qualification score and reasons to a qualified activity or lead record.
4. Create follow-up tasks for explicit commitments, not inferred preferences.
5. Deduplicate using the event id and callId.

Threshold governance